Privacy policy

Sublive is a provider of services intended to facilitate audio and visual communication between groups of people. This means that we need to collect, securely store and process personal data in order to connect groups of people together.

This policy describes what personal data we collect and how we use it, so that our users can make informed decisions about using our services.

It encompasses all the services provided by us including our website sub.live, our web services and desktop applications. These services are collectively referred to as our platform.

Minimum data policy

We will gather the minimum amount of personal data that is needed to provide our services, and we retain it for no longer than is required.

Purposes of collecting personal data

  • When you enter an audio room, we will collect and distribute your IP address to other participants in order to connect you with them (a process called “port forwarding”).
  • We collect product analytics from our website and desktop app such as the duration of a session, and how many people participated.
  • We collect customer analytics from our website in order to understand the effectiveness of marketing campaigns and to help remember if you have interacted with us before.

Use of third-party data processors

We make use of third party data processors to help provide our services. This means that some personal data may be transferred to them for processing and storage. We select them on the basis that they meet or exceed our information security policies and privacy practices.

Upon request, we can provide you with a full list of processors.

Data protection officer

If you need to communicate with our data protection officer, please email hi@sub.live

Contact us

Please let us know if you have any questions, concerns, or feedback about our privacy policy. You can contact us at hi@sub.live.

Changelog

  • 11 August, 2021: Initial privacy policy release.